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A multi-service telecommunications bureau offering long distance or 800/900 business services.
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UK trade association representing the call and contact centres.
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Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
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Provides call center management services.
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Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
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Agent and supervisor call center training on the web or CD-ROM.
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Timeshared network based telesales dialing system.
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UK based outsourced call centre services provider offering inbound and outbound solutions.
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Contact center simulation-based training program for customer service, sales and coaching.
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Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
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Information site for the global call centre industry.
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Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
