-
Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
-
The HTML/OS product enables web designers to build advanced dynamic sites w/out CGI programming. For Unix and NT servers. ISP-friendly.
-
Distributeur et intégrateur de solutions de business intelligence et CRM. Courbevoie.
-
Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
-
Provides information about customer relationship management for businesses.
-
Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
-
Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace.
-
Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required).
-
Providers of CRM data integration solutions. Resource library, list of clients. Contacts.
-
Customer relationship management with software for handling customer feedback ensuring customer retention.
-
Business process automation and customer service applications. Includes products, services, and clients.
-
Provides customer service software to government and utilities throughout North America. Company profile, contacts.
-
Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.
-
Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
-
Provides workforce management and optimization software solutions including forecasting, scheduling, time and attendance, performance monitoring and strategic planning.
-
Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
-
Featured automated FAQ system and knowledge base software. List of features, demo.
-
Features knowledge management software products. Headquarters.
-
Multi-user system enhances self-service customer support, help desk operations, and document management applications.
-
Developers of RealDialog automated customer service solution for sales and support queries.
-
Provides turnkey customer feedback solutions. Product details, and company news.
-
Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ides, comments, and suggestions.
-
Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process.
-
Offers a software package for service industry companies.
-
Developer of help desk solutions.
-
Customer communications software based on natural language technology.
-
Automated knowledge base and interactive FAQ systems intended for small businesses.
-
Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
-
Provides real time web based Java customer support software and live help solutions.
-
Offers enterprise feedback management system that enables medium and large sized intensive service organizations to monitor and improve customer satisfaction, retention, and loyalty by collecting customers’ feedback.
-
Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
-
Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts.
-
Provides customer experience management solutions. Areas of expertise. Services offered. Contacts.
-
Software and services company focused on customer experience management.
-
Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
-
Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO.
-
Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process.
-
Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires.
-
Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
-
Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
-
Offers call centre knowledge management solutions. List of products. Contacts.
-
Customer management software for tree, lawn, and landscape companies.
-
Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
-
Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
-
Web-based customer service solutions with webcam video.
-
Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.
-
Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
