-
Custom training solutions in customer service.
-
Specializing in customer service training. Courses, workshops, and seminars.
-
Provides seminars and workshops on the topic. List of services, newsletter and contacts.
-
Provides online customer service training for employees and managers to increase profits and improve business.
-
The CERES model places employees at the center of customer relations within the company
-
Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
-
Focus on customer service and sales training. Provides training, monitoring, and coaching solutions.
-
Training and consulting solutions for customer service, sales, and management related issues.
-
Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
-
Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
-
Offering online and classroom based customer care training and consulting services. List of products, profile and contacts.
-
On-site customer service training for service representatives.
-
Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
-
Provides customer service videos and training programs. Includes online ordering and contacts.
-
Provides training programs and consulting services. Public workshops, newsletter and contact details.
-
A retail consulting firm specializing in retail selling skills and customer service skills.
-
Offers CDs, books, and training seminars via computer, on-line, and teleseminar. Includes articles, tips, and a list of training topics.
-
Speaks on customer service topics including managing, hiring and training. Audio, video and books available.
-
Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships, business development, and workshops for Investment Officers. Based in San Diego, California.
-
Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
-
Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
-
Customer service audit specialists.
-
Customer care training program for managers.
-
Specializes in researching, preparing and delivering training programs
-
Dr. M.Kandan's home page. Links to his publications and other web sites on e-learning, customer service and knowledge management.
-
Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and contacts.
-
Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
-
Solutions to help increase employee morale and give better customer service through communication and corporate culture.
-
Provides services focused on the telephony industry. Profile, events and contact information.
-
Provides seminars and workshops on management, leadership, customer service and change by the award-winning author of Management Mess-Ups.
-
Telemarketing, customer relationship management (CRM) training and I.T. sales research solutions. Services, clients and profile.
-
Customer service and retention training and measurement. Includes testimonials and services.
-
Keynotes, web based training and seminars designed with an emphasis on customer service improvement.
-
Delivers training and reporting solutions, organizes mystery customers to evaluate restaurant or pub staff. Also telesales and phone communication training. (Australia)
-
Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing.
-
Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts.
-
Providing off the shelf and custom-designed training packages on the topic. Profile and contact information.
-
Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.
-
Customer service skills, coaching and executive training. Includes testimonials and events.
-
Offers training covering customer service, sales, leadership, telephone skills.
-
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
-
Provides industry standard certification, training and consulting solutions for customer service and support.
-
Offers customer service and sales skill training programs. Events calendar, and newsletter.
-
Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
-
Video-based training program to inspire positive attitudes in front-line customer service employees.
-
Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
-
Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats.
-
Provider of training and consulting services and products designed to improve overall customer service. Also seminars, workshops, keynote speakers and coaching.
-
International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download.
-
Client service training programs.
-
Customer service and sales strategy evaluating, developing, training and monitoring.
-
Offers customer service and sales training for retail businesses and direct sales forces. Free monthly newsletter, public seminars and list of events.
-
Offer management consulting, performance coaching and culture change initiatives emphasizing customer loyalty, utilizing the Trapeze buddy, Plus 10% and I Got WOW!ed models.
